Previous incidents

We are pleased to inform our users that the temporary performance issues been successfully addressed at 3:00 PM EST 8/21/25. We apologize for any inconvenience this may have caused and appreciate your understanding. For updates on Tread status you can visit https://status.tread.io/ and sign up for email notifications whenever Tread creates, updates or resolves an incident.

We are experiencing a temporary performance issues across primary functions, like order creation, and duplication. The team is currently working to restore our service as soon as possible.

We've identified the core issue that caused performance degradation on August 8th 2025. The immediate issues should be resolved, and we've created several tasks for system performance improvements to prevent similar issues in the future.

The Tread Horizon platform is experiencing a performance degradation across primary functions. We are taking steps to improve system performance and will continue monitoring. Our team is currently working to restore our service as soon as possible.

We've identified the core issue that caused performance degradation on August 5th 2025. The immediate issues should be resolved, and we've created several tasks for system performance improvements to prevent similar issues in the future.

As of 6:00am August 5 2025, The Tread Horizon Application started demonstrating some performance degradation across primary functions, like order creation and duplication. We have take steps to improve system performance and will continue monitoring. We are separately investigating the root cause. We appreciate the patience as we endeavor to return to full operational capacity ASAP - Tread Support