Incidents reported on status page for Tread https://status.tread.io/ https://d1lppblt9t2x15.cloudfront.net/logos/06bf6ea06cef1101c1dc3a8e77ca1971.png https://status.tread.io/ en https://status.tread.io/ Tue, 07 Apr 2026 22:34:04 +0000 https://status.tread.io/#36f321df984615d4eb9cd9c3c0ccc2a5cb9db789e4795cb52031a8ef31bc8c47 On-Demand API Health recovered https://status.tread.io/ Tue, 07 Apr 2026 22:21:36 +0000 https://status.tread.io/#36f321df984615d4eb9cd9c3c0ccc2a5cb9db789e4795cb52031a8ef31bc8c47 On-Demand API Health went down https://status.tread.io/incident/760989 Sun, 09 Nov 2025 18:40:00 -0000 https://status.tread.io/incident/760989#c90f16a3efa4780dafd12bba736124afd073c57ff83a57ff044bc28ebceba940 Tread's database maintenance that started at 10:00AM PT has been successfully completed and all services have returned to normal. We will closely monitor the health of the platform to ensure the restoration is stable and all systems continue to perform as expected. If you have any questions or need support, feel free to reach out to our team at support@tread.io https://status.tread.io/incident/710129 Thu, 21 Aug 2025 19:06:00 -0000 https://status.tread.io/incident/710129#348964ec0da38234b279cdc696d2a8e956a54e62e0ae2a6ec4b7447bfb8e1ce5 We are pleased to inform our users that the temporary performance issues been successfully addressed at 3:00 PM EST 8/21/25. We apologize for any inconvenience this may have caused and appreciate your understanding. For updates on Tread status you can visit https://status.tread.io/ and sign up for email notifications whenever Tread creates, updates or resolves an incident. https://status.tread.io/incident/710113 Thu, 21 Aug 2025 18:56:00 -0000 https://status.tread.io/incident/710113#5904f8f51c52164b5e201bb7fc7e62f4f2a5ceabe6df362ff35bd24bbeb191db We are experiencing a temporary performance issues across primary functions, like order creation, and duplication. The team is currently working to restore our service as soon as possible. https://status.tread.io/incident/702841 Fri, 08 Aug 2025 13:44:00 -0000 https://status.tread.io/incident/702841#f982256156bf0885a7e19577e7ad7e4825569deafe2cb9ef3b1999127791e8b0 We've identified the core issue that caused performance degradation on August 8th 2025. The immediate issues should be resolved, and we've created several tasks for system performance improvements to prevent similar issues in the future. https://status.tread.io/incident/702813 Fri, 08 Aug 2025 12:10:00 -0000 https://status.tread.io/incident/702813#c027593265f9aba079d48cbf34a1abea022c54790a84a8ef2b97617a6422d862 The Tread Horizon platform is experiencing a performance degradation across primary functions. We are taking steps to improve system performance and will continue monitoring. Our team is currently working to restore our service as soon as possible. https://status.tread.io/incident/700860 Tue, 05 Aug 2025 17:09:00 -0000 https://status.tread.io/incident/700860#68a9bd477ffa692430f510c7a92af01fcbc5ac60de5f65fcdae82146ad3de6c4 We've identified the core issue that caused performance degradation on August 5th 2025. The immediate issues should be resolved, and we've created several tasks for system performance improvements to prevent similar issues in the future. https://status.tread.io/incident/700831 Tue, 05 Aug 2025 15:49:00 -0000 https://status.tread.io/incident/700831#4de8aab8eea662e84a1e124842cd2a1f016dc51ef14b65a1ec2d24fd34c65ad0 As of 6:00am August 5 2025, The Tread Horizon Application started demonstrating some performance degradation across primary functions, like order creation and duplication. We have take steps to improve system performance and will continue monitoring. We are separately investigating the root cause. We appreciate the patience as we endeavor to return to full operational capacity ASAP - Tread Support https://status.tread.io/incident/541198 Mon, 07 Apr 2025 19:05:00 -0000 https://status.tread.io/incident/541198#01d8436120cd8a7e2ba4ad7922137bfdb183e362666701a654750d1452462cd3 We have resolved the April 7th Incident at 12:05pm PT https://status.tread.io/incident/541198 Mon, 07 Apr 2025 11:42:00 -0000 https://status.tread.io/incident/541198#b4f119cb94ea6a866ee9bb92485bfe49a8f1e4eea4adebeb1a5764f915258267 The Tread Horizon platform is experiencing a temporary service interruption. This is affecting the ability to access the platform for some clients. Our team is currently working to restore our service as soon as possible. https://status.tread.io/incident/535562 Thu, 27 Mar 2025 17:53:00 -0000 https://status.tread.io/incident/535562#6305545ac72f9f4ba082c330aba99398be5cd1f6f0eb273f9b7ee561d22c0994 We have resolved the current incident and platform operations are healthy. https://status.tread.io/incident/535562 Thu, 27 Mar 2025 17:50:00 -0000 https://status.tread.io/incident/535562#36669cef4c02d2c19c5de71362bf5c5bf6d33316842c6b1d0b5ee1d19fe80e53 We have stabilized pre-build versions of the platform and are working towards resolution. While we don't yet have an exact time - we are progressing towards incident resolution. https://status.tread.io/incident/535562 Thu, 27 Mar 2025 16:39:00 -0000 https://status.tread.io/incident/535562#9d66a8c256a18e618e3e0183b8eecefcc09329fcd56301c5f902d1769fcd55b2 The Tread Horizon platform is experiencing a temporary service interruption. This is affecting the ability to access the platform for some clients. Our team is currently working to restore our service as soon as possible. https://status.tread.io/incident/533718 Mon, 24 Mar 2025 18:47:00 -0000 https://status.tread.io/incident/533718#90905ce8dbd201163c6f1b8dbd304cf29b3f1c176f1a3e4016d334b3dce8d4cc The Tread Horizon platform is experiencing a temporary service interruption. This is affecting the ability to access the platform for some clients. Our team is currently working to restore our service as soon as possible. --- We are pleased to inform our users that temporary service interruption affecting the ability to access the Tread platform for some clients has been successfully addressed effectively. We apologize for any inconvenience this may have caused and appreciate your understanding. https://status.tread.io/incident/506622 Sun, 02 Feb 2025 21:48:00 -0000 https://status.tread.io/incident/506622#73e5d4a43f4ca17532f9a9c13e51464e1085e7becd971623226a2174375c2897 **Tread has resolved this issue, it was an upstream outage with Amazon AWS as of 11:25am February 3 2025. Tread is currently investigating reported downtime. We are working as quickly as we can to resolve the issue. We will update when we have additional information. https://status.tread.io/incident/468209 Tue, 26 Nov 2024 19:43:00 -0000 https://status.tread.io/incident/468209#9394e6e98589e713b2c8549aee958cb8559bfc58febec92cf917e1199418cf6d Tread is currently experiencing a service interruption, with slow or no access for some clients. We are actively working to resolve this issue and will update with additional information. https://status.tread.io/incident/446410 Thu, 17 Oct 2024 22:17:00 -0000 https://status.tread.io/incident/446410#2777da855779945b68bdf3775af1ddbcdcabaf9bd036582474fe4cf8a2034068 We are pleased to inform our users that the partial service disruption affecting Order and Ticket loading times for Tread Horizon has been successfully addressed. We apologize for any inconvenience this may have caused and appreciate your understanding. https://status.tread.io/incident/446400 Thu, 17 Oct 2024 19:45:00 -0000 https://status.tread.io/incident/446400#a3e8800f88b605576211fca6d1f4db0fb1d88b99ba5166045737337b349636d7 Tread Horizon is currently experiencing a partial outage, with slow Order and Ticket loading times. We are actively working to resolve the outage and will update with additional information.