Incidents reported on status page for Tread https://status.tread.io/ https://d1lppblt9t2x15.cloudfront.net/logos/06bf6ea06cef1101c1dc3a8e77ca1971.png https://status.tread.io/ en https://status.tread.io/ Fri, 29 Aug 2025 04:13:28 +0000 https://status.tread.io/#f3f726b351ffd2834c9b59988a33384b523956bcabb411c85dea2ebf6588914c tread.io recovered https://status.tread.io/ Fri, 29 Aug 2025 04:12:02 +0000 https://status.tread.io/#f3f726b351ffd2834c9b59988a33384b523956bcabb411c85dea2ebf6588914c tread.io went down https://status.tread.io/incident/710129 Thu, 21 Aug 2025 19:06:00 -0000 https://status.tread.io/incident/710129#348964ec0da38234b279cdc696d2a8e956a54e62e0ae2a6ec4b7447bfb8e1ce5 We are pleased to inform our users that the temporary performance issues been successfully addressed at 3:00 PM EST 8/21/25. We apologize for any inconvenience this may have caused and appreciate your understanding. For updates on Tread status you can visit https://status.tread.io/ and sign up for email notifications whenever Tread creates, updates or resolves an incident. https://status.tread.io/incident/710113 Thu, 21 Aug 2025 18:56:00 -0000 https://status.tread.io/incident/710113#5904f8f51c52164b5e201bb7fc7e62f4f2a5ceabe6df362ff35bd24bbeb191db We are experiencing a temporary performance issues across primary functions, like order creation, and duplication. The team is currently working to restore our service as soon as possible. https://status.tread.io/ Thu, 21 Aug 2025 18:55:31 +0000 https://status.tread.io/#91aba9dd8acc2475836da7f22e38b1c8806692b1133023d11789a18f5146c5f2 On-Demand API Health recovered https://status.tread.io/ Thu, 21 Aug 2025 18:35:41 +0000 https://status.tread.io/#91aba9dd8acc2475836da7f22e38b1c8806692b1133023d11789a18f5146c5f2 On-Demand API Health went down https://status.tread.io/ Fri, 15 Aug 2025 04:13:34 +0000 https://status.tread.io/#3b748b55ef473908479aa1861ff9cde4732039f8910909c2e3e57fd1cdc08b33 tread.io recovered https://status.tread.io/ Fri, 15 Aug 2025 04:12:30 +0000 https://status.tread.io/#3b748b55ef473908479aa1861ff9cde4732039f8910909c2e3e57fd1cdc08b33 tread.io went down https://status.tread.io/incident/702841 Fri, 08 Aug 2025 13:44:00 -0000 https://status.tread.io/incident/702841#f982256156bf0885a7e19577e7ad7e4825569deafe2cb9ef3b1999127791e8b0 We've identified the core issue that caused performance degradation on August 8th 2025. The immediate issues should be resolved, and we've created several tasks for system performance improvements to prevent similar issues in the future. https://status.tread.io/ Fri, 08 Aug 2025 13:30:34 +0000 https://status.tread.io/#f542a4e6163c1b78bdb57087aff2ed027690fa9622ec67e96626f9ae1c840215 On-Demand API Health recovered https://status.tread.io/ Fri, 08 Aug 2025 13:29:14 +0000 https://status.tread.io/#f542a4e6163c1b78bdb57087aff2ed027690fa9622ec67e96626f9ae1c840215 On-Demand API Health went down https://status.tread.io/ Fri, 08 Aug 2025 12:38:43 +0000 https://status.tread.io/#e0ec9bc75db5dd8890161531d9618d6985301341fdb43a2a54489a4e5eda7c60 On-Demand API Health recovered https://status.tread.io/incident/702813 Fri, 08 Aug 2025 12:10:00 -0000 https://status.tread.io/incident/702813#c027593265f9aba079d48cbf34a1abea022c54790a84a8ef2b97617a6422d862 The Tread Horizon platform is experiencing a performance degradation across primary functions. We are taking steps to improve system performance and will continue monitoring. Our team is currently working to restore our service as soon as possible. https://status.tread.io/ Fri, 08 Aug 2025 11:32:01 +0000 https://status.tread.io/#e0ec9bc75db5dd8890161531d9618d6985301341fdb43a2a54489a4e5eda7c60 On-Demand API Health went down https://status.tread.io/ Wed, 06 Aug 2025 18:29:48 +0000 https://status.tread.io/#5415d75617ffc8aa12cd5435c9f15bcf11694322e5eca4ee027be844f927be9f On-Demand API Health recovered https://status.tread.io/ Wed, 06 Aug 2025 18:29:15 +0000 https://status.tread.io/#5415d75617ffc8aa12cd5435c9f15bcf11694322e5eca4ee027be844f927be9f On-Demand API Health went down https://status.tread.io/ Wed, 06 Aug 2025 15:57:21 +0000 https://status.tread.io/#a2d110b4d7d6df4cd3741ce733166256df3ecbb09f3dc62502b420dc64afe375 On-Demand API Health recovered https://status.tread.io/ Wed, 06 Aug 2025 15:41:48 +0000 https://status.tread.io/#a2d110b4d7d6df4cd3741ce733166256df3ecbb09f3dc62502b420dc64afe375 On-Demand API Health went down https://status.tread.io/incident/700860 Tue, 05 Aug 2025 17:09:00 -0000 https://status.tread.io/incident/700860#68a9bd477ffa692430f510c7a92af01fcbc5ac60de5f65fcdae82146ad3de6c4 We've identified the core issue that caused performance degradation on August 5th 2025. The immediate issues should be resolved, and we've created several tasks for system performance improvements to prevent similar issues in the future. https://status.tread.io/ Tue, 05 Aug 2025 16:16:08 +0000 https://status.tread.io/#a152ef619d7d16d89a02783807e29720f4ee1ea238531b221ab3dcf398d5ad8b On-Demand API Health recovered https://status.tread.io/ Tue, 05 Aug 2025 16:10:58 +0000 https://status.tread.io/#a152ef619d7d16d89a02783807e29720f4ee1ea238531b221ab3dcf398d5ad8b On-Demand API Health went down https://status.tread.io/incident/700831 Tue, 05 Aug 2025 15:49:00 -0000 https://status.tread.io/incident/700831#4de8aab8eea662e84a1e124842cd2a1f016dc51ef14b65a1ec2d24fd34c65ad0 As of 6:00am August 5 2025, The Tread Horizon Application started demonstrating some performance degradation across primary functions, like order creation and duplication. We have take steps to improve system performance and will continue monitoring. We are separately investigating the root cause. We appreciate the patience as we endeavor to return to full operational capacity ASAP - Tread Support https://status.tread.io/ Wed, 25 Jun 2025 04:12:23 +0000 https://status.tread.io/#3bca3f4ac7052fce73621c16ebda6de7f8ebc87c8c6e70f45cb63c06a5e821c5 tread.io recovered https://status.tread.io/ Wed, 25 Jun 2025 04:11:53 +0000 https://status.tread.io/#3bca3f4ac7052fce73621c16ebda6de7f8ebc87c8c6e70f45cb63c06a5e821c5 tread.io went down https://status.tread.io/ Wed, 18 Jun 2025 04:12:18 +0000 https://status.tread.io/#387d35e36cfec03d9345142ae74e1cb51fd7d4681fce601c462a48e624bd4d21 tread.io recovered https://status.tread.io/ Wed, 18 Jun 2025 04:11:46 +0000 https://status.tread.io/#387d35e36cfec03d9345142ae74e1cb51fd7d4681fce601c462a48e624bd4d21 tread.io went down https://status.tread.io/ Wed, 04 Jun 2025 04:12:42 +0000 https://status.tread.io/#e08d54b92aeb54e725a774897281e56c467e069fa96b3a5dfcf08cdec791146b tread.io recovered https://status.tread.io/ Wed, 04 Jun 2025 04:11:41 +0000 https://status.tread.io/#e08d54b92aeb54e725a774897281e56c467e069fa96b3a5dfcf08cdec791146b tread.io went down https://status.tread.io/incident/541198 Mon, 07 Apr 2025 19:05:00 -0000 https://status.tread.io/incident/541198#01d8436120cd8a7e2ba4ad7922137bfdb183e362666701a654750d1452462cd3 We have resolved the April 7th Incident at 12:05pm PT https://status.tread.io/incident/541198 Mon, 07 Apr 2025 11:42:00 -0000 https://status.tread.io/incident/541198#b4f119cb94ea6a866ee9bb92485bfe49a8f1e4eea4adebeb1a5764f915258267 The Tread Horizon platform is experiencing a temporary service interruption. This is affecting the ability to access the platform for some clients. Our team is currently working to restore our service as soon as possible. https://status.tread.io/incident/535562 Thu, 27 Mar 2025 17:53:00 -0000 https://status.tread.io/incident/535562#6305545ac72f9f4ba082c330aba99398be5cd1f6f0eb273f9b7ee561d22c0994 We have resolved the current incident and platform operations are healthy. https://status.tread.io/incident/535562 Thu, 27 Mar 2025 17:50:00 -0000 https://status.tread.io/incident/535562#36669cef4c02d2c19c5de71362bf5c5bf6d33316842c6b1d0b5ee1d19fe80e53 We have stabilized pre-build versions of the platform and are working towards resolution. While we don't yet have an exact time - we are progressing towards incident resolution. https://status.tread.io/incident/535562 Thu, 27 Mar 2025 16:39:00 -0000 https://status.tread.io/incident/535562#9d66a8c256a18e618e3e0183b8eecefcc09329fcd56301c5f902d1769fcd55b2 The Tread Horizon platform is experiencing a temporary service interruption. This is affecting the ability to access the platform for some clients. Our team is currently working to restore our service as soon as possible. https://status.tread.io/incident/533718 Mon, 24 Mar 2025 18:47:00 -0000 https://status.tread.io/incident/533718#90905ce8dbd201163c6f1b8dbd304cf29b3f1c176f1a3e4016d334b3dce8d4cc The Tread Horizon platform is experiencing a temporary service interruption. This is affecting the ability to access the platform for some clients. Our team is currently working to restore our service as soon as possible. --- We are pleased to inform our users that temporary service interruption affecting the ability to access the Tread platform for some clients has been successfully addressed effectively. We apologize for any inconvenience this may have caused and appreciate your understanding. https://status.tread.io/incident/506622 Sun, 02 Feb 2025 21:48:00 -0000 https://status.tread.io/incident/506622#73e5d4a43f4ca17532f9a9c13e51464e1085e7becd971623226a2174375c2897 **Tread has resolved this issue, it was an upstream outage with Amazon AWS as of 11:25am February 3 2025. Tread is currently investigating reported downtime. We are working as quickly as we can to resolve the issue. We will update when we have additional information. https://status.tread.io/incident/506622 Sun, 02 Feb 2025 21:48:00 -0000 https://status.tread.io/incident/506622#73e5d4a43f4ca17532f9a9c13e51464e1085e7becd971623226a2174375c2897 **Tread has resolved this issue, it was an upstream outage with Amazon AWS as of 11:25am February 3 2025. Tread is currently investigating reported downtime. We are working as quickly as we can to resolve the issue. We will update when we have additional information. https://status.tread.io/incident/468209 Tue, 26 Nov 2024 19:43:00 -0000 https://status.tread.io/incident/468209#9394e6e98589e713b2c8549aee958cb8559bfc58febec92cf917e1199418cf6d Tread is currently experiencing a service interruption, with slow or no access for some clients. We are actively working to resolve this issue and will update with additional information. https://status.tread.io/incident/465554 Thu, 21 Nov 2024 21:14:00 -0000 https://status.tread.io/incident/465554#35a52836b38a7a37d0b76b14c968a7aa0abba4bedbe555306d3f660c33be9efc Tread is currently experiencing a partial service interruption, with slow or no access for some clients. We are actively working to resolve the outage and will update with additional information. https://status.tread.io/incident/463674 Mon, 18 Nov 2024 20:31:00 -0000 https://status.tread.io/incident/463674#7d232acc3b461ada93265bfa6559156c2fbd6cbdeec6e3208bcb93d3dec9f5aa Tread Enterprise is currently experiencing a partial outage, with slow or no access for some clients. We are actively working to resolve the outage and will update with additional information. https://status.tread.io/incident/461610 Thu, 14 Nov 2024 18:02:00 -0000 https://status.tread.io/incident/461610#a3aa8e2d6def24b7e334a8f2b3a2ed6a209c5175ff4979535eecde485304700f We are pleased to inform our users that the service disruption affecting access for some users to Tread Enterprise has been successfully addressed. We apologize for any inconvenience this may have caused and appreciate your understanding. https://status.tread.io/incident/461554 Thu, 14 Nov 2024 16:09:00 -0000 https://status.tread.io/incident/461554#dcd27d84f704339222ec0369f76c955d7ca794b247cc05f55aef67597596f7e9 Tread is currently experiencing a partial outage, with slow or no access for some clients. We are actively working to resolve the outage and will update with additional information. https://status.tread.io/incident/446410 Thu, 17 Oct 2024 22:17:00 -0000 https://status.tread.io/incident/446410#2777da855779945b68bdf3775af1ddbcdcabaf9bd036582474fe4cf8a2034068 We are pleased to inform our users that the partial service disruption affecting Order and Ticket loading times for Tread Horizon has been successfully addressed. We apologize for any inconvenience this may have caused and appreciate your understanding. https://status.tread.io/incident/446400 Thu, 17 Oct 2024 19:45:00 -0000 https://status.tread.io/incident/446400#a3e8800f88b605576211fca6d1f4db0fb1d88b99ba5166045737337b349636d7 Tread Horizon is currently experiencing a partial outage, with slow Order and Ticket loading times. We are actively working to resolve the outage and will update with additional information. https://status.tread.io/incident/269303 Wed, 04 Oct 2023 01:24:00 -0000 https://status.tread.io/incident/269303#77c34368cc63496dc032661e646d84646428ad7ca4b4faf27348f8a38320994e Platform stability currently impacted by reported downtime in AWS East Region. We are monitoring the situation and will provide further information as we receive it. This is affecting our ability to accept job requests, stop active jobs and send drafts. Our team is currently working to restore our service as soon as possible. *Issue Resolved at 9:24pm EST - all systems back online and operational https://status.tread.io/incident/267919 Tue, 03 Oct 2023 23:58:00 -0000 https://status.tread.io/incident/267919#c38f2cd9205b4825f1358b586796086a81b3e08322d389125179ea012d5f6f8c Platform stability currently impacted by reported downtime in AWS East Region. We are monitoring the situation and will provide further information as we receive it. This is affecting our ability to accept job requests, stop active jobs and send drafts. Our team is currently working to restore our service as soon as possible.